Returns & Exchanges
At Pesado 58.5, we want you to be completely satisfied with your premium precision coffee tools. If your purchase doesn't meet your expectations, you can return unused items in their original packaging within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the items in their original boxes, ensuring all components and manuals are included to avoid restocking fees.
Ship the Item
Affix the provided shipping label or use a tracked courier service to send the package back to our distribution center.
Quality Inspection & Refund
Once received, our team will inspect the tools for quality assurance and process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing